01604 722226

Terms of Business

Terms of Business

  • (Options are being piloted until July 2019 Please note OPTIONS 2,3,4,6, may incur price changes, these are subject to viability and ongoing costings analyses)
    • For Security reasons I agree to shut the doors after entry and exit and to ensure nobody else enters or exits the nursery or interconnecting rooms while I do so unless they are in my care.
    • I am aware that Flexible hours does not mean Flexible terms.
    • I am aware that Late payments will be chased and charged, I agree to pay fees by the 1st or by the 7th, as agreed on registration. £20 Admin fee will be added to any late payments which have not been agreed, for each day that they remain outstanding.
    • I am aware that the nursery will give notice to persistent late payers.
    • I am aware that the nursery will give notice to persistent late or early arrivals that leave their children at a time not booked as this threatens our carer to children ratio and Ofsted registration.  The nursery will not be required to give notice.
    • I am aware that ‘Early drop off’ OR ‘late collection’ charges OR emergency overtime: Will be charged, pro rata to next 15-minute band.  The charge will be 3 x hourly charge (Hourly charge as per OPTION 3).
    • I agree to my child being treated by the emergency services should this be required.
    • I agree to provide sun cream for my child in the summer months or to subscribe to the nursery sun cream provision.  I also agree to my child having sun cream applied by a member of nursery staff.
    • I agree to Child Development Studies and Records being kept on my child, this includes photographs being taken and distributed with diaries and via email to myself and the group of parents who are with my child.  I also agree to records on my child being kept on computer, please refer to our GDPR Terms and privacy notice
    • I agree that photos and observations on my child may be included in the portfolios of trainee carers and developing nursery staff on the understanding that their real names will not be used, please refer to our GDPR Terms and privacy notice
    • I agree to a member of staff administrating medicines/providing treatment to my child or in the case of an emergency as staff consider necessary.
    • I will inform the nursery if my child has had medicine within the last 8 hours, to avoid double dosing.
    • I agree to be responsible for having my child collected immediately, if my child is unwell, or if there is a need for the child to be removed from the nursery.  I will ensure that someone will man one of the telephone numbers on the enrolment form, or an alternative that I give to the manager for this purpose.
    • I agree to collect my child myself or if somebody else is going to collect him/her I will contact the nursery, so a password can be obtained and given to the person I am authorising to collect my child.  I will not give entry codes to third parties.
    • I will advise the nursery if my child has taken or has any kind of medication that day and will not leave any kind of medication or potentially hazardous substances in my child’s bag or on their peg.  I will give it to the Manager or unit Supervisor, and sign the appropriate form if staffs need to administer the medicine.
    • I will label all my child’s clothes and possessions that are taken to nursery and provide spare clothes.  I will also provide nappies, wipes, cream and cotton wool in a bag for my child if they are in nappies. I agree to dress my child in play clothes, shoes with backs and covered toes, (please no heels) and without dangling jewellery i.e. earrings must be studs.
    • I agree to my child going on impromptu trips, going on foot or using nursery or public transport.  I will not send my child to nursery that is unwell and ask that they are not sent out.
    • I agree to my child playing in the garden, the garden equipment including the trampoline and take responsibility for this as long as appropriate supervision is in place. I will not send my child to nursery that is unwell and ask that they are not sent out.
    • I agree that my child may appear in promotional materials for the nursery.
    • I have access to the nursery list of policies and will advise in writing should a copy of the entire policy be needed (file in reception, a copy can be taken overnight £2 deposit) should I wish to study them further.  Policies are all reviewed annually.
    • All the above conditions are subject to annual review. Significant changes will be advised to parents by email.
    • I undertake to advise the Nursery in writing of any changes to the information given as soon as possible after (or before) the change(s) have taken place.
    • I understand that the charge for attendance is at the currently publicised rate and is payable if the child is absent through sickness or on holiday. The rates are payable during bank holidays and the shutdown of one week during the first week in August.
    • Extra sessions if notice is given in writing and if there is availability are charged at the rates of Changeable hours, please see Options.
    • I am aware that after an initial 1-month period all change of hour requests will be subject to a £5.00 admin charge N.B. Not OPTION 3
    • All complaints must be given in writing within five working days of the incident to be considered as part of the notice period.